The Reef CocoBeach

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The Reef CocoBeach, Sports and Entertainment

About the property

This beachfront resort in Playa del Carmen offers stunning views of the Playa del Carmen Reef and is just a short 5-minute walk from the vibrant 5th Avenue entertainment area. On-site amenities include a refreshing outdoor swimming pool and a full-service spa. Each room is equipped with either a king-size bed or two double beds, a private bathroom with a hairdryer and vanity mirror, air conditioning, a ceiling fan, TV, telephone, alarm clock, safety deposit box, and ironing facilities. Every room at The Reef Coco Beach also features a furnished balcony or terrace. Guests can enjoy a variety of recreational activities right at the beach, including snorkeling, diving, and kayaking. The hotel also offers a Kids Club with games for children and free Wi-Fi in the lobby. Experience the Fragata Beach Club, your exclusive haven for stylish seaside relaxation. Located along the pristine coastline next to The Reef Coco Beach, this private beach club offers an elevated vacation experience. Enhance your stay with a special upgrade to our Fragata Beach Club, reserved exclusively for our esteemed guests. Enjoy personalized service, gourmet seafood and beverage selections, and exquisite furnishings, all while being serenaded by the soothing sea breeze. Don't miss out on this opportunity to be pampered throughout your stay.

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Popularity

Good

General

10216

Tripadvisor 8/10

7859

Booking 7.8/10

1418

Expedia 7.8/10

939

Main services

Wi-fi

Beach hotels

Car park

Total number of rooms

Wheelchair-accessible

24-hour reception

Room size (m²)

Wi-fi

Car park

* Some services may carry an extra charge.

Guest reviews

7.8/10 Good

Cleanliness8.4/10

Staff and Service8.2/10

Amenities7.8/10

Property conditions and facilities7.8/10

10 / 10

Louis

This is a cute smaller all-inclusive property than what we are used to. We stayed for 4 nights. It was clean, decent food and drink options. Buffet was a bit small but had everything we normally eat. Excellent service with a smile. Spa options were a good value. We would stay here again. 5th Avenue was walking distance, we went from 6-9:30pm and felt very safe. It has several places to shop and eat. Great location.

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7 Apr 2025

2 / 10

Amber Anne

Food was terrible, made us sick multiple times. Rules were not communicated properly therefore had to pay extra money. No pool side service, seemed to be under staffed. Will never be back and will make sure to share my experience with others.

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6 Apr 2025

10 / 10

Jordan

My stay the The Reef was excellent, the resort was clean , food delicious and most importantly the staff was amazing! The only thing I feel they could improve if the roof was a bit rough in a couple spots but sure due to weather this can be tricky to maintain in perfect condition. Overall I would return

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4 Apr 2025

8 / 10

Hayli LaRae

We stayed at this resort in January 2025, it was a great stay. Overall pretty clean resort. I have celiac and there was always options for me! Would stay here again.

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3 Apr 2025

Information about the area

Playa del Carmen, Mexico

Playa del Carmen was originally a small fishing village south of Cancun, but in the last years it has transformed into a bustling tourist resort. It is one of the most colorful and diverse towns on the Mayan Riviera. Playa del Carmen offers balmy tropical breezes, world class food, good night life, amazing ruins, endless beaches, incredible snorkeling, wonderful parks, friendly people and so much more. And it is as mellow or as wild as you'd like it to be. Playa del Carmen is a great base for exploring all of the interesting places on the Mayan Riviera and the Yucatan peninsula. The island Cozumel, which offers some of the best snorkeling and scuba diving in the world, it's just a short boat ride away. The site of Chichén Itzá is 3 hours away, but it's definitely worth the trip! Although touristy Playa del Carmen is captivating and picturesque, full of small and charming Mexican shops and restaurants. This little city has so much to offer if you want it.

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What’s nearby

SAYAB Playa del Carmen Planetarium - 0.48 km
Plaza Las Americas - 0.64 km
Central Square - 0.7 km
La Ceiba Park - 2.03 km
City Center - 2.36 km
Riviera Grand Casino - 2.37 km

Getting around

(PCM) Playa del Carmen, Playa del Carmen Airport, MX - 2.8 km
playa del carmen, playa del carmen harbour, mx - 1.21 km
playa del carmen, mayan train station playa del carmen, mx - 7.59 km
cozumel, cozumel muelle fiscal, mx - 17.94 km
(CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 49.11 km
(CZM) Cozumel, Cozumel Intl, MX - 18.88 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Non-smoking throughout
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Lift

Safety & security

Fire extinguishers
24-hour security
Smoke alarms

Activities

Back massage
Billiards
Facial treatments
Body wrap
Spa facilities
Sauna
Water sport facilities on site
Golf course (within 3 km)
Fitness centre
Fishing
Table tennis
Full body massage
Beachfront
Beach
Hot tub/Jacuzzi
Mini golf
Darts
Diving
Beauty Services
Tennis equipment
Cycling
Live music/performance
Tennis court
Karaoke
Kids' club
Children's playground
Spa/wellness packages
Pedicure
Evening entertainment
Entertainment staff
Body treatments
Snorkelling
Manicure
Canoeing
Make up services
Massage
Hair treatments
Spa and wellness centre
Fitness

Services

Barber/beauty shop
Car hire
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Concierge service
Tour desk
Daily housekeeping
24-hour front desk
Airport shuttle
Babysitting/child services
Laundry
Business centre

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Terrace
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Free parking
Parking
Accessible parking
Parking on site

Pool and wellness

Pool with view
Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs
Kids' pool

Entertainment and family services

Kids' outdoor play equipment

Languages

English
Español

About the rooms

The accommodation has 184 rooms:

Bedroom

Alarm clock
Linen
Wardrobe or closet

General

Air conditioning
Ironing facilities
Safety deposit box
Fan
Iron
Tile/marble floor

Services

Wake up service/Alarm clock
Wake-up service

Bathroom

Body soap
Free toiletries
Bath or shower
Toilet paper
Hairdryer
Shampoo
Bathrobe
Toilet
Shower
Towels
Private bathroom

Media & Technology

TV
Telephone
Radio
Cable channels
Flat-screen TV

Physical distancing

Single-room air conditioning for guest accommodation

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Cleanliness & disinfecting

Hand sanitiser

Internet

Wireless Internet
Internet facilities

Kitchen

Coffee machine
Refrigerator

Outdoors

Balcony
Outdoor furniture

View

Sea view
Garden view
Pool view

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Samurai

Access for guests and visitors
Reservation required

Miramar

Guests only
No reservation required

Sabor Latino

Guests only
Reservation required

Rosinella

Guests only
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Public

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00 to 23:30
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

Please note that the charge for the extra person depends on the season and should be paid upon check in.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.